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~person:"O'Cass, Aron"
~person:"Stare, Metka"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzschrift"
~type_genre:"Working Paper"
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Search: subject_exact:"Dienstleistungsbranche"
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Dienstleistungssektor
20
Service industry
20
Innovation
7
Dienstleistungsqualität
4
Innovation management
4
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4
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O'Cass, Aron
Stare, Metka
Gallouj, Fai͏̈z
18
Rubalcaba-Bermejo, Luis
17
Kowalkowski, Christian
16
Corsten, Hans
15
Hoekman, Bernard M.
15
Kaiser, Ulrich
15
Morikawa, Masayuki
14
Witell, Lars
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Audretsch, David B.
13
Mattoo, Aaditya
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Foster-McGregor, Neil
12
Djellal, Faridah
11
Edvardsson, Bo
11
Evangelista, Rinaldo
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11
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10
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10
Peters, Bettina
10
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10
Ark, Bart van
9
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9
Fiorini, Matteo
9
Ghani, Ejaz
9
Görg, Holger
9
Kritikos, Alexander
9
Nayyar, Gaurav
9
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9
Rahman, Zillur
9
Redding, Stephen
9
Serafica, Ramonette B.
9
Williams, Colin C.
9
Wirtz, Jochen
9
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The journal of services marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
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The service industries journal
3
Journal of business research : JBR
2
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ECONIS (ZBW)
20
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1
Unlocking solution provision competence in knowledge-intensive business service firms
Siahtiri, Vida
;
Heirati, Nima
;
O'Cass, Aron
- In:
Industrial marketing management : the international …
87
(
2020
),
pp. 117-127
Persistent link: https://www.econbiz.de/10012285139
Saved in:
2
Special issue on critical issues in industrial and business-to-business services
O'Cass, Aron
;
Wetzels, Martin
- In:
Industrial marketing management : the international …
78
(
2019
),
pp. 1-5
Persistent link: https://www.econbiz.de/10012026074
Saved in:
3
Do professional service firms benefit from customer and supplier collaborations in competitive, turbulent environments?
Heirati, Nima
;
O'Cass, Aron
;
Schoefer, Klaus
;
Siahtiri, Vida
- In:
Industrial marketing management : the international …
55
(
2016
),
pp. 50-58
Persistent link: https://www.econbiz.de/10011503610
Saved in:
4
Do innovation spillovers impact employment and skill upgrading?
Stare, Metka
;
Damijan, Jože P.
- In:
The service industries journal
35
(
2015
)
13/14
,
pp. 728-745
Persistent link: https://www.econbiz.de/10011439907
Saved in:
5
An exploratory study into managing value creation in tourism service firms : understanding value creation phases at the intersection of the tourism service firm and their customers
O'Cass, Aron
;
Sok, Phyra
- In:
Tourism management : research, policies, practice
51
(
2015
),
pp. 186-200
Persistent link: https://www.econbiz.de/10011414944
Saved in:
6
The futures of the service economy in Europe : a foresight analysis
Gallouj, Fai͏̈z
;
Weber, Karl Matthias
;
Stare, Metka
; …
- In:
Technological forecasting & social change : an …
94
(
2015
),
pp. 80-96
Persistent link: https://www.econbiz.de/10011389979
Saved in:
7
Achieving service quality through service innovation exploration : exploitation ; the critical role of employee empowerment and slack resources
Sok, Phyra
;
O'Cass, Aron
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 137-149
Persistent link: https://www.econbiz.de/10011343383
Saved in:
8
Razvitost in dejavniki konkurenčnosti nefinančih tržnih storitev
Koprivnikar Šušteršič, Mojca
;
Stare, Metka
;
Kmet …
-
2008
Persistent link: https://www.econbiz.de/10003953103
Saved in:
9
Exploring innovation driven value creation in B2B service firms : the roles of the manager, employees, and customers in value creation
O'Cass, Aron
;
Sok, Phyra
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1074-1084
Persistent link: https://www.econbiz.de/10009756192
Saved in:
10
Special section: Anatomy of service innovation
O'Cass, Aron
(
contributor
)
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1060-1167
Persistent link: https://www.econbiz.de/10009756204
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