Aslam, Muhammad Zia; Fateh, Adnan; Omar, Safiah; Nazri, … - In: Asia-Pacific Journal of Business Administration 14 (2021) 4, pp. 691-705
Purpose: The study aims to examine the role of initiative climate as a resource caravan passageway in engaging employees and developing a proactive frontline service workforce to identify the mechanisms whereby scarce resources efficiently yielding the desired outcomes can help organizations...