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Der europäische Facheinzelhandel : Herausforderungen und Perspektiven ; Festschrift für Hans Strothoff zum 60. Geburtstag
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Aktives Beschwerdemanagement im Handel : Bestandteile und Implikationen für die Einführung
Rink, Julia
;
Schmid, Daniel C.
;
Otter, Thomas
- In:
Der europäische Facheinzelhandel : Herausforderungen …
,
(pp. 221-246)
.
2011
Persistent link: https://www.econbiz.de/10009504029
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