Boldureanu, Daniel; Paduraru, T.; Boldureanu, Gabriela - In: THE YEARBOOK OF THE “GH. ZANE” INSTITUTE OF … 20 (2011) 2, pp. 150-154
Satisfaction depends on the perceived performance of the product and the buyer's expectations. Patients’ satisfaction … of health care provider. The concept of patients’ satisfaction involves a series of limitations, especially in that the … patients’ satisfaction is subjective, taking less than concrete results. Thus appear the concept of patient dissatisfaction and …