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~person:"Pantouvakis, Angelos"
~subject:"Messung"
~subject:"Qualitätsmanagement"
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Messung
Qualitätsmanagement
Performance measurement
4
Performance-Messung
4
Quality management
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3
Unternehmenserfolg
3
Standardisierung
2
Standardization
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Dienstleistungsqualität
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Hotel industry
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Hotellerie
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ISM Code
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ISO standards
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Market orientation
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Marketing management
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Pantouvakis, Angelos
Shahin, Arash
8
Tarí, Juan José
6
Al-Hemyari, Zuhair A.
5
Dahlgaard, Jens Jörn
5
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Nurul Fadly Habidin
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Park, Sang-June
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The TQM journal : the international review of organizational improvement
2
International journal of quality and service sciences
1
Maritime policy and management : MPM
1
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ECONIS (ZBW)
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Identifying the critical determinants of TQM and their impact on company performance : evidence from the hotel industry of Greece
Bouranta, Nancy
;
Psomas, Evangelos L.
;
Pantouvakis, Angelos
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 147-166
Persistent link: https://www.econbiz.de/10011648883
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2
An empirical assessment of ISM Code effectiveness on performance: the role of ISO certification
Pantouvakis, Angelos
;
Karakasnaki, Maria
- In:
Maritime policy and management : MPM
43
(
2016
)
7/8
,
pp. 874-886
Persistent link: https://www.econbiz.de/10011647757
Saved in:
3
ISO 9001 overall performance dimensions : an exploratory study
Psomas, Evangelos
;
Pantouvakis, Angelos
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 519-531
Persistent link: https://www.econbiz.de/10011443161
Saved in:
4
Market orientation and service quality : opponents or colleagues
Pantouvakis, Angelos
- In:
International journal of quality and service sciences
6
(
2014
)
2/3
,
pp. 89-111
Persistent link: https://www.econbiz.de/10010404690
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