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~person:"Panttouvakis, Angelos"
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Panttouvakis, Angelos
Bouranta, Nancy
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The TQM journal : the international review of organizational improvement
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The interrelationship between service features, job satisfaction and customer satisfaction : evidence from the transport sector
Panttouvakis, Angelos
;
Bouranta, Nancy
- In:
The TQM journal : the international review of …
25
(
2013
)
2
,
pp. 186-201
Persistent link: https://www.econbiz.de/10009723914
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