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Park, Y.-J.
Kim, K.-J.
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International journal of industrial engineering : applications and practice
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Service Quality Analysis and Improvement: Development of a Systematic Framework
Kim, K.-J.
;
Cho, H.-W.
;
Jeong, I.-J.
;
Park, J.-C.
; …
- In:
International journal of industrial engineering : …
13
(
2006
)
2
,
pp. 177-187
Persistent link: https://www.econbiz.de/10007269159
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