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~person:"Pekkola, Sanna"
~person:"Zhu, Joe"
~subject:"Conjoint-Analyse"
~subject:"Efficiency decomposition"
~subject:"Performance-Messung"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Systematic review"
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Conjoint-Analyse
Efficiency decomposition
Performance-Messung
Service quality
Performance measurement
33
Data envelopment analysis
14
Data-Envelopment-Analyse
14
Performance management
8
Performance-Management
8
Technical efficiency
7
Technische Effizienz
7
Dienstleistungsqualität
5
Theorie
5
Theory
5
Balanced Scorecard
4
Balanced scorecard
4
Benchmarking
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Betriebliche Wertschöpfung
4
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4
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4
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4
Measurement
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Service industry
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Innovationsmanagement
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Manufacturing industries
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Performance evaluation
3
Unternehmenserfolg
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Beziehungsmarketing
2
Business process management
2
Customer satisfaction
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Customer service
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DEA
2
Data envelopment analysis (DEA)
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33
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Article in journal
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Systematic review
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1
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1
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1
CD-ROM, DVD
1
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English
33
Author
All
Pekkola, Sanna
Zhu, Joe
Ukko, Juhani
26
Gunasekaran, Angappa
22
Saunila, Minna
22
Jääskeläinen, Aki
20
Eggers, Felix
17
Shahin, Arash
15
Shirouyehzad, Hadi
15
Baird, Kevin
14
Ensslin, Sandra Rolim
14
Eling, Martin
13
Hofmann, Christian
13
Kweh, Qian Long
13
Liang, Liang
13
Lu, Wen-Min
13
Sarkis, Joseph
13
Lima, Edson Pinheiro de
12
Saen, Reza Farzipoor
12
Assaf, A. Georges
11
Garengo, Patrizia
11
Laihonen, Harri
11
Ruiz, José L.
11
Sattler, Henrik
11
Sirvent, Inmaculada
11
Yasin, Mahmoud M.
11
Allenby, Greg M.
10
Joo, Seong-Jong
10
Lueg, Rainer
10
Micheli, Pietro
10
Searcy, Cory
10
Siluk, Julio Cezar Mairesse
10
Svensson, Göran
10
Tone, Kaoru
10
Abdel-Maksoud, Ahmed
9
Dahlgaard, Jens Jörn
9
Elbanna, Said
9
Ensslin, Leonardo
9
Kraus, Sascha
9
Kumar, V.
9
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European journal of operational research : EJOR
9
International journal of business performance management
3
Measuring business excellence : the journal of organizational performance management
3
Omega : the international journal of management science
3
International journal of business excellence
2
International journal of public sector management : IJPSM
2
The international journal of productivity and performance management : IJPPM
2
Annals of operations research
1
Benchmarking : an international journal ; BIJ
1
International journal of business and systems research
1
International journal of intelligent enterprise : IJIE
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of production economics
1
International journal of production research
1
International journal of quality & reliability management
1
International journal of services and operations management
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ECONIS (ZBW)
33
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1
Production scale-based two-stage network data envelopment analysis
Chu, Junfei
;
Zhu, Joe
- In:
European journal of operational research : EJOR
294
(
2021
)
1
,
pp. 283-294
Persistent link: https://www.econbiz.de/10012591368
Saved in:
2
Innovation performance evaluation for high-tech companies using a dynamic network data envelopment analysis approach
Yu, Anyu
;
Shi, Yu
;
You, Jianxin
;
Zhu, Joe
- In:
European journal of operational research : EJOR
292
(
2021
)
1
,
pp. 199-212
Persistent link: https://www.econbiz.de/10012495424
Saved in:
3
Balancing fairness and efficiency : performance evaluation with disadvantaged units in non-homogeneous environments
Chen, Chailin
;
Cook, Wade D.
;
Imanirad, Raha
;
Zhu, Joe
- In:
European journal of operational research : EJOR
287
(
2020
)
3
,
pp. 1003-1013
Persistent link: https://www.econbiz.de/10012293997
Saved in:
4
Data envelopment analysis and big data
Khezrimotlagh, Dariush
;
Zhu, Joe
;
Cook, Wade D.
;
Toloo, …
- In:
European journal of operational research : EJOR
274
(
2019
)
3
,
pp. 1047-1054
Persistent link: https://www.econbiz.de/10011990295
Saved in:
5
DEA-based benchmarking for performance evaluation in pay-for-performance incentive plans
Cook, Wade D.
;
Ramón, Nuria
;
Ruiz, José L.
;
Sirvent, …
- In:
Omega : the international journal of management science
84
(
2018
),
pp. 45-54
Persistent link: https://www.econbiz.de/10011993138
Saved in:
6
A new network DEA model for mutual fund performance appraisal : an application to U.S. equity mutual funds
Galagedera, Don U. A.
;
Roshdi, Israfil
;
Fukuyama, Hirofumi
- In:
Omega : the international journal of management science
77
(
2018
),
pp. 168-179
Persistent link: https://www.econbiz.de/10011799217
Saved in:
7
Goal congruence analysis in multi-division organizations with shared resources based on data envelopment analysis
Ding, Jingjing
;
Dong, Wei
;
Liang, Liang
;
Zhu, Joe
- In:
European journal of operational research : EJOR
263
(
2017
)
3
,
pp. 961-973
Persistent link: https://www.econbiz.de/10011794476
Saved in:
8
Within-group common benchmarking using DEA
Cook, Wade D.
;
Ruiz, José L.
;
Sirvent, Inmaculada
;
Zhu, Joe
- In:
European journal of operational research : EJOR
256
(
2017
)
3
,
pp. 901-910
Persistent link: https://www.econbiz.de/10011639257
Saved in:
9
Gaining insights into the measurement of value in industrial service network
Saunila, Minna
;
Rantala, Tero
;
Ukko, Juhani
;
Pekkola, Sanna
- In:
International journal of quality & reliability management
34
(
2017
)
4
,
pp. 478-493
Persistent link: https://www.econbiz.de/10011704838
Saved in:
10
Value creation through measurement of innovation capability : an intellectual capital management perspective
Pekkola, Sanna
;
Saunila, Minna
;
Sillanpää, Virpi
; …
- In:
International journal of intelligent enterprise : IJIE
2
(
2013/14
)
2/3
,
pp. 196-212
Persistent link: https://www.econbiz.de/10011347684
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