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~person:"Peng, C. H."
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A case study of using 7S framework to improve business process for call centre reforming
Hsu, C. F.
;
Peng, C. H.
- In:
International journal of enterprise network management
5
(
2012
)
1
,
pp. 17-32
Persistent link: https://www.econbiz.de/10009533619
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A case study of using 7S framework to improve business process for call centre reforming
Hsu, C. F.
;
Peng, C. H.
- In:
International journal of enterprise network management
5
(
2012
)
1
,
pp. 17-32
Persistent link: https://www.econbiz.de/10010004326
Saved in:
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