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~person:"Pham Ngoc Tram Anh"
~subject:"Kundenzufriedenheit"
~subject:"Service quality"
~subject:"Supplier relationship management"
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Kundenzufriedenheit
Service quality
Supplier relationship management
Betriebliche Wertschöpfung
2
Beziehungsmarketing
2
Customer integration
2
Dienstleistungsqualität
2
Gesundheitsversorgung
2
Gesundheitswesen
2
Health care
2
Health care system
2
Kundenintegration
2
Relationship marketing
2
Value creation
2
Viet Nam
2
Vietnam
2
Consumer behaviour
1
Customer participation
1
Customer satisfaction
1
Frontliner interaction
1
Health care service
1
Konsumentenverhalten
1
Value co-creation
1
customer participation
1
health care service
1
provider interaction behavior
1
value co-creation
1
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Pham Ngoc Tram Anh
Dong, Beibei
5
Sivakumar, K.
5
Auh, Seigyoung
3
Chen, Sandy C.
3
Le Nguyen Hau
3
Pham Ngoc Thuy
3
Raab, Carola
3
Ahn, Jinwoo
2
Costers, Annelies
2
Evans, Kenneth R.
2
Mengüç, Bülent
2
Rho, Taeseok
2
Robbert, Thomas
2
Roth, Stefan
2
Schoefer, Klaus
2
Straus, Lennart
2
Tanford, Sarah
2
Van Vaerenbergh, Yves
2
Wang, Xinchun
2
Yoo, Jaewon
2
Zou, Shaoming
2
Agrawal, Amit Kumar
1
Alotaibi, Meteb Naif
1
Aloui, Narjess
1
Altab, Hossin Md
1
Amenuvor, Fortune Edem
1
Anokhin, Sergey Alexander
1
Antwi, Collins Opoku
1
Anwar, Sohail
1
Arpasri Sothonvit
1
Ates, Zelal
1
Bagherzadeh, Ramin
1
Bahar, Reyhan
1
Balaji, M. S.
1
Basu, Debarati
1
Berenguer Contrí, Gloria
1
Berry, Leonard L.
1
Bhoyar, Pravin Kumar
1
Blaurock, Marah
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Journal of economic development
1
Service business
1
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ECONIS (ZBW)
2
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The effects of interaction behaviors of service frontliners on
customer
participation
in the value co-creation : a study of health care service
Le Nguyen Hau
;
Pham Ngoc Tram Anh
;
Pham Ngoc Thuy
- In:
Service business
11
(
2017
)
2
,
pp. 253-277
Persistent link: https://www.econbiz.de/10011732272
Saved in:
2
The role of service encounter interaction behavior in activating
customer
participation
and co-creating value in the health care service
Le Nguyen Hau
;
Pham Ngoc Tram Anh
;
Pham Ngoc Thuy
;
Tran …
- In:
Journal of economic development
23
(
2016
)
2
,
pp. 100-119
Persistent link: https://www.econbiz.de/10011647701
Saved in:
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