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~person:"Rabbanee, Fazlul K."
~subject:"Vertrauen"
~subject:"customer loyalty"
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Vertrauen
customer loyalty
Beziehungsmarketing
3
Relationship marketing
3
Customer retention
2
Kundenbindung
2
Loyalty
2
Trust
2
Arbeitsleistung
1
Australia
1
Brand equity
1
Business‐to‐business marketing
1
Community pharmacy
1
Confidence
1
Consumer behaviour
1
Customer equity drivers
1
Customer loyalty
1
Customer satisfaction
1
Customer service
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Employee performance
1
Franchise business
1
Franchising
1
Job performance
1
Konsumentenverhalten
1
Kundenbindungsprogramm
1
Kundenservice
1
Kundenzufriedenheit
1
Loyalty program
1
Perceived value
1
Pharmaceutical distributors
1
Pharmahandel
1
Psychological ownership
1
Relationship equity
1
Service industry
1
Service quality
1
Value equity
1
autonomy
1
customer demotion
1
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Rabbanee, Fazlul K.
Makanyeza, Charles
5
Spiller, Achim
4
Agnihotri, Raj
3
Anber Abraheem Shlash Mohammad
3
Filip, Alina
3
Fongsuwan, Wanno
3
Gille, Claudia
3
Jaiswal, Deepak
3
Jaiyeoba, Olumide Olasimbo
3
Kant, Rishi
3
Kayser, Maike
3
Körnert, Jan
3
Mofokeng, Thabang Excellent
3
Moisescu, Ovidiu Ioan
3
Prentice, Catherine
3
Ramaseshan, B.
3
Roberts-Lombard, Mornay
3
Rodríguez del Bosque, Ignacio A.
3
Schmidt, Robert C.
3
Suttorp, Katrin
3
Szwajca, Danuta
3
Wolf, Cornelia
3
AVRAM, Bogdan
2
Afridi, Sajjad Ahmad
2
Aguilera Zambra, Mauricio Israel
2
Al-Ghamdi, Shumookh Abdul Aziz
2
AlNajem, Mohamad N.
2
Albuquerque, Rui
2
Alola, Uju V.
2
Alshaabani, Ayman
2
Anghel, Laurentiu-Dan
2
Arif, Imtiaz
2
Aslam, Wajeeha
2
Asongu, Simplice
2
Badawi, Nada Saleh
2
Balinado, Justine Roy
2
Batool, Saima
2
Behrens, Christiaan
2
Bhuian, Shahid N.
2
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Journal of service theory and practice : JSTP
1
Journal of strategic marketing
1
The service industries journal
1
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ECONIS (ZBW)
3
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1
Status demotion in hierarchical loyalty programs : effects of payment source
Ramaseshan, B.
;
Stein, Alisha
;
Rabbanee, Fazlul K.
- In:
The service industries journal
36
(
2016
)
9/10
,
pp. 375-395
Persistent link: https://www.econbiz.de/10011579171
Saved in:
2
Combined effects of franchise management strategies and employee service performance on
customer
loyalty
: a multilevel perspective
Ramaseshan, B.
;
Rabbanee, Fazlul K.
;
Burford, Oksana
- In:
Journal of strategic marketing
26
(
2018
)
6
,
pp. 479-497
Persistent link: https://www.econbiz.de/10011976042
Saved in:
3
Does employee performance affect
customer
loyalty
in pharmacy services?
Rabbanee, Fazlul K.
;
Burford, Oksana
;
Ramaseshan, B.
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
6
,
pp. 725-743
Persistent link: https://www.econbiz.de/10011392213
Saved in:
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