Storey, John; Emberson, Caroline; Reade, David - In: International Journal of Operations & Production Management 25 (2005) 3, pp. 242-260
Purpose – It has been suggested that “customer responsive supply‐chain management” and “agile supply‐chain management” are necessary for the new competitive conditions. However, there is an enormous gap between the idealised prescription and actual practice. The aim of this paper...