Rendon, Rene G. - In: Benchmarking: An International Journal 22 (2015) 7, pp. 1481-1508
Purpose – The purpose of this paper is to present the results of contract management process maturity assessments in … management process maturity and to use the assessment results to develop a road map for implementing process improvement as well … management process maturity level. Findings – The benchmarking results reflected higher maturity levels in the pre …