Soto Setzke, David; Riasanow, Tobias; Böhm, Markus; … - In: Information Systems Frontiers (2021), pp. 1-21
Digital technologies are radically changing how established organizations design novel services. Digital transformation (DT) strategies are executed to manage the transition from product-centric to service-centric business models based on digital technologies. However, little is known about what...