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Exploring the shift from output measures to outcome measures of service delivery : insights from municipal research
Fasiello, Roberta
;
Rivenbark, William C.
;
Bianchi, Carmine
- In:
Public performance & management review
45
(
2022
)
2
,
pp. 428-447
Persistent link: https://www.econbiz.de/10013371310
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