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Robinson, Nadine M.
Celuch, Kevin G.
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Delivering value in turbulent times : AMA Summer Educators' Conference 2011 ; AMA educators' proceedings Volume 22 ; San Francisco, California, USA, 5 - 7 August 2011
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Journal of marketing for higher education
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Strategic and bonding effects of enhancing the student feedback process
Robinson, Nadine M.
;
Celuch, Kevin G.
- In:
Journal of marketing for higher education
26
(
2016
)
1
,
pp. 20-40
Persistent link: https://www.econbiz.de/10011497233
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2
In search of the gift of feedback : the moderating role of trust on retailer-customer communication
Celuch, Kevin G.
;
Robinson, Nadine M.
;
Walz, Anna M.
- In:
Delivering value in turbulent times : AMA Summer …
,
(pp. 494-501)
.
2012
Persistent link: https://www.econbiz.de/10010191476
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