Madden, J. M.; Quick, J. D.; Ross-Degnan, D.; Kafle, K. K. - In: Social Science & Medicine 45 (1997) 10, pp. 1465-1482
The simulated client method (SCM) has been used for over 20 years to study health care provider behavior in a first-hand way while minimizing observation bias. In developing countries, it has proven useful in the study of physicians, drug retailers, and family planning services. In SCM, research...