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~person:"Rotini, Federico"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Towards the fine-tuning of a predictive Kano model for supporting product and service design
Borgianni, Yuri
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Rotini, Federico
- In:
Total quality management & business excellence : an …
26
(
2015
)
3/4
,
pp. 263-283
Persistent link: https://www.econbiz.de/10011300207
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