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~person:"Ruyter, Ko de"
~subject:"Customer satisfaction"
~subject:"Relationship marketing"
~subject:"Service industry"
~subject:"Social Web"
~type_genre:"Arbeitspapier"
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Ruyter, Ko de
Kuchler, Theresa
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Stroebel, Johannes
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Sabatini, Fabio
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On the role of normative influences in commercial virtual communities
Wiertz, Caroline
;
Ruyter, Ko de
;
Streukens, Sandra
-
2003
Persistent link: https://www.econbiz.de/10001780974
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2
The propensity to continue service internationalization : a model of planned behavior
Pauwels, Pieter
;
Patterson, Paul G.
;
Ruyter, Ko de
; …
-
2003
Persistent link: https://www.econbiz.de/10001794060
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