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Measuring business excellence : the journal of organizational performance management
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An integrated approach for service quality and effectiveness immprovement with a case study in the recycling pavilion service process of Isfahan municipality
Shahin, Arash
;
Attafar, Ali
;
Samea, Monireh
- In:
Measuring business excellence : the journal of …
16
(
2012
)
3
,
pp. 84-99
Persistent link: https://www.econbiz.de/10009671258
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