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~person:"Scheer, August-Wilhelm"
~person:"Schweitzer, Marcus"
~person:"Stauss, Bernd"
~subject:"Theory"
~type_genre:"Handbook"
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Service engineering : Entwicklung und Gestaltung innovativer Dienstleistungen ; mit 24 Tabellen
Bullinger, Hans-Jörg
(
ed.
); …
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2006
-
2., vollst. überarb. und erw. Aufl.
Persistent link: https://www.econbiz.de/10003028170
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Dienstleistungsinnovationen
Bruhn, Manfred
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Stauss, Bernd
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)
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2004
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1. Aufl.
Persistent link: https://www.econbiz.de/10001748040
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