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~person:"Schumann, Jan Hendrik"
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Search: subject:"E-services"
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Dienstleistungsqualität
3
E-commerce
3
Electronic Commerce
3
Service quality
3
e-services
3
free
3
Beziehungsmarketing
2
Consumer behaviour
2
Konsumentenverhalten
2
Relationship marketing
2
nonmonetary costs
2
nonmonetary value contributions
2
zero-price effect
2
Betriebliche Wertschöpfung
1
CLV
1
Customer value
1
Erfolgsfaktor
1
Kundenwert
1
Success factor
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Value creation
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customer orientation
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customer value
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nonpaying customers
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English
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Schumann, Jan Hendrik
Nijkamp, Peter
12
Harfouche, Antoine
5
Neuts, Bart
5
Romão, João
5
Arduini, Davide
4
Leeuwen, Eveline S. van
4
Zanfei, Antonello
4
Bruinsma, Frank
3
Kourtit, Karima
3
Leeuwen, Eveline van
3
Reggi, Luigi
3
Scicchitano, Sergio
3
ALMALIOTIS, Ioannis
2
Alabdallat, Wesam Ibrahaim Mohammad
2
Baradi, Manvita
2
Bulawa, Nicole
2
Chiummo, Gabriel
2
Christian, Perez
2
Dehghan, Ali
2
Doctor, Gayatri
2
Giatsidis, Ioannis
2
Glassey, Olivier
2
Grogorick, Linda
2
Hüttel, Björn Armin
2
Jaberi, Akbar
2
Jacob, Frank
2
Joanna, Dominiak
2
Jouda, Haitham
2
Kalika, Michel
2
Kamariotou, Maria
2
Kitsios, Fotis
2
Król, Karol
2
Kuldosheva, Gulnoza
2
Kulvietis, Genadijus
2
Lamprecht, Jens
2
Leeuwen, Eveline S. Van
2
MITAKOS, Theodoros
2
März, Armin
2
Nawafleh, Sahem
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Journal of service research : JSR
1
Journal of strategic marketing
1
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ECONIS (ZBW)
3
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Three essays on success factors of digital and non-digital services
Hüttel, Björn Armin
-
2017
Persistent link: https://www.econbiz.de/10011809790
Saved in:
2
How consumers assess free
e-services
: the role of benefit-inflation and cost-deflation effects
Hüttel, Björn Armin
;
Schumann, Jan Hendrik
;
Mende, Martin
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 267-283
Persistent link: https://www.econbiz.de/10011916500
Saved in:
3
Nonmonetary customer value contributions in free
e-services
Anderl, Eva
;
März, Armin
;
Schumann, Jan Hendrik
- In:
Journal of strategic marketing
24
(
2016
)
3/4
,
pp. 175-189
Persistent link: https://www.econbiz.de/10011591899
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