Asif, Muhammad; Searcy, Cory - In: International Journal of Quality & Reliability Management 31 (2014) 9, pp. 983-1001
Purpose – Governments and funders are increasingly linking the funding of higher education institutions (HEIs) to their performance. Performance indicators (PIs) provide a means to measure and track performance of HEIs. The purpose of this paper is to provide a structured framework for mapping...