Sehgal, Sanjay; Sahay, B.S.; Goyal, S.K. - In: International Journal of Productivity and Performance … 55 (2006) 8, pp. 655-670
Purpose – The purpose of this paper is to outline the importance and benefits an organisation can achieve through supply chain integration. These benefits are primarily in the area of achieving superior customer service and operating with lower working capital. Design/methodology/approach –...