Shafer, Scott M.; Nembhard, David A.; Uzumeri, Mustafa V. - In: Management Science 47 (2001) 12, pp. 1639-1653
The authors investigate through several simulations how patterns of learning and forgetting affect the operating performance of an assembly line. A unique aspect of this study is that a distribution of learning/forgetting behavior based on an empirical population of workers is used rather than...