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~person:"Shahin, Arash"
~person:"Sharma, Piyush"
~person:"Staiger, Douglas"
~subject:"Dienstleistungsqualität"
~subject:"Interkulturelles Management"
~subject:"Konsumentenverhalten"
~type_genre:"Book section"
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Dienstleistungsqualität
Interkulturelles Management
Konsumentenverhalten
Service quality
3
1984-1994
1
Auslandsverlagerung
1
Betriebswirtschaftliches Ziel
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Beziehungsmarketing
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Brand management
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COVID-19
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Intercultural Service Encounter
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Shahin, Arash
Sharma, Piyush
Staiger, Douglas
Bruhn, Manfred
14
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9
Benkenstein, Martin
8
Bauer, Hans H.
6
Georgi, Dominik
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Falk, Tomas
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Stenglin, Ariane von
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Wirtz, Jochen
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Šindelář, Michal
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Aakash, Aakash
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Aggarwal, Anu Gupta
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Amarullah, Fitriany
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Ariyanti, M.
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A Research Agenda for Service Marketing
1
Branding and sustainable competitive advantage : building virtual presence
1
The changing hospital industry : comparing not-for-profit and for-profit institutions
1
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ECONIS (ZBW)
3
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1
Intercultural service encounters in the post-COVID-19 world : a research agenda
Sharma, Piyush
- In:
A Research Agenda for Service Marketing
,
(pp. 283–298)
.
2024
Persistent link: https://www.econbiz.de/10014517997
Saved in:
2
Are strong brands a source of competitive advantage in the virtual world?
Sharma, Piyush
- In:
Branding and sustainable competitive advantage : …
,
(pp. 4-23)
.
2012
Persistent link: https://www.econbiz.de/10009707222
Saved in:
3
Comparing hospital quality at for-profit and not-for-profit hospitals
McClellan, Mark B.
;
Staiger, Douglas
- In:
The changing hospital industry : comparing …
,
(pp. 93-112)
.
2000
Persistent link: https://www.econbiz.de/10001515498
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