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Simanjuntak, Megawati
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Enhancing customer retention using customer relationship management approach in car loan bussiness
Simanjuntak, Megawati
;
Putri, Nadia E.
;
Yuliati, Lilik N.
- In:
Cogent Business & Management
7
(
2020
)
1
,
pp. 1-17
significant effect on customer retention, the indirect relationship that occurs through
customer
trust
shows that the trust in the …
Persistent link: https://www.econbiz.de/10012657101
Saved in:
2
Enhancing customer retention using customer relationship management approach in car loan bussiness
Simanjuntak, Megawati
;
Putri, Nadia E.
;
Yuliati, Lilik N.
; …
- In:
Cogent business & management
7
(
2020
)
1
,
pp. 1-17
significant effect on customer retention, the indirect relationship that occurs through
customer
trust
shows that the trust in the …
Persistent link: https://www.econbiz.de/10012625444
Saved in:
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