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~person:"Singh, Siddharth S."
~subject:"Automotive services industry"
~subject:"Kraftfahrzeughandel"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
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Automotive services industry
Kraftfahrzeughandel
Service quality
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Singh, Siddharth S.
Silva-Risso, Jorge M.
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Journal of service research : JSR
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ECONIS (ZBW)
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Understanding the effects of post-service experience surveys on delay and acceleration of customer purchasing behavior : evidence from the automotive services industry
Dholakia, Utpal M.
;
Singh, Siddharth S.
;
Westbrook, …
- In:
Journal of service research : JSR
13
(
2010
)
4
,
pp. 362-378
Persistent link: https://www.econbiz.de/10008736079
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