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~person:"Smith, Alan D."
~subject:"Beziehungsmarketing"
~subject:"Information technology"
~subject:"KMU"
~subject:"SME"
~subject:"Wettbewerbsvorteil"
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| 6 applied filters
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Subject
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Beziehungsmarketing
Information technology
KMU
SME
Wettbewerbsvorteil
USA
44
United States
44
Relationship marketing
33
Lieferkette
27
Supply chain
27
Strategic management
19
Strategisches Management
19
CRM
18
customer relationship management
18
Consumer behaviour
16
Konsumentenverhalten
15
Quality management
11
Qualitätsmanagement
11
Corporate social responsibility
10
E-commerce
10
Electronic Commerce
10
Lieferantenmanagement
10
Supplier relationship management
10
case study
10
Corporate Social Responsibility
9
e-finance
9
electronic finance
9
empirical
9
Environmental management
8
SCM
8
Umweltmanagement
8
Competitive advantage
7
Pittsburgh (Pa.)
7
Einzelhandel
6
Retail trade
6
Stakeholder
6
supply chain management
6
Automotive industry
5
Dienstleistungsqualität
5
Dienstleistungssektor
5
ERP system
5
ERP-System
5
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Undetermined
8
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Article
44
Book / Working Paper
1
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Article in journal
43
Aufsatz in Zeitschrift
43
Case study
12
Fallstudie
12
Aufsatz im Buch
2
Book section
2
Collection of articles of several authors
1
Sammelwerk
1
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Language
All
English
45
Author
All
Smith, Alan D.
Bruhn, Manfred
114
Homburg, Christian
111
Kumar, V.
82
Kraus, Sascha
68
Becker, Wolfgang
61
Huber, Frank
57
Han, Heesup
55
Verhoef, Peter C.
55
Madhani, Pankaj M.
50
Vrontis, Demetris
50
Herrmann, Andreas
49
Hollebeek, Linda D.
48
Piller, Frank T.
48
Bauer, Hans H.
47
Ulrich, Patrick
47
Krafft, Manfred
44
Stauss, Bernd
44
Gil Saura, Irene
42
Palmatier, Robert W.
41
Svensson, Göran
39
Mattila, Anna S.
38
Thurasamy Ramayah
38
Matzler, Kurt
37
Kumar, Vikas
36
Reichwald, Ralf
35
Wiedmann, Klaus-Peter
35
Stock-Homburg, Ruth
34
Audretsch, David B.
33
Evanschitzky, Heiner
33
Hippner, Hajo
33
Mazzarol, Tim
33
Swoboda, Bernhard
32
Thaichon, Park
32
Van den Poel, Dirk
32
Wilde, Klaus D.
32
Khosrowpour, Mehdi
31
Meyer, Jörn-Axel
31
Mittal, Vikas
31
Töpfer, Armin
31
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Published in...
All
International journal of services and operations management
9
International journal of logistics systems and management
7
International journal of business information systems : IJBIS
6
International journal of business innovation and research
5
International journal of electronic finance : IJEF
3
International journal of process management and benchmarking : IJPMB
3
International journal of management & enterprise development : IJMED
2
International journal of procurement management
2
Organizational productivity and performance measurements using predictive modeling and analytics
2
Health marketing quarterly
1
International journal of services and operations management : IJSOM
1
International journal of services and standards
1
International journal of sustainable economy
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Services marketing quarterly
1
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ECONIS (ZBW)
45
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45
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1
Leveraging concepts of
Knowledge
Management
with Total Quality
Management
: case studies in the service sector
Smith, Alan D.
- In:
International journal of logistics systems and management
5
(
2009
)
6
,
pp. 631-653
Persistent link: https://www.econbiz.de/10003891174
Saved in:
2
Customer relationship
management
: a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
3
Customer relationship
management
and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
4
Transformation of CRM and supply chain
management
techniques in a new venture
Ditizio, Amber A.
;
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 96-114)
.
2017
Persistent link: https://www.econbiz.de/10011568345
Saved in:
5
Search engine marketing and customer relationship
management
within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Saved in:
6
Special issue: Customer relationship
management
and information technology applications
Smith, Alan D.
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10003953211
Saved in:
7
Alternative energy supply chain
management
issues : wind generation considerations in Ohio
Smith, Alan D.
- In:
International journal of services and operations management
21
(
2015
)
2
,
pp. 200-216
Persistent link: https://www.econbiz.de/10011380078
Saved in:
8
Quality and technology-based
management
initiatives within a hospital environment : benchmarking case study
Smith, Alan D.
- In:
International journal of procurement management
6
(
2013
)
6
,
pp. 621-648
Persistent link: https://www.econbiz.de/10010481405
Saved in:
9
Service operations
management
: case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
10
Service quality programme developments and lean
management
aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
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