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~person:"Smith, Alan D."
~subject:"Beziehungsmarketing"
~subject:"KMU"
~subject:"SME"
~type:"article"
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| 5 applied filters
Year of publication
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Subject
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Beziehungsmarketing
KMU
SME
USA
44
United States
44
Relationship marketing
32
Lieferkette
26
Supply chain
26
Consumer behaviour
19
Strategic management
19
Strategisches Management
19
CRM
18
customer relationship management
18
Konsumentenverhalten
15
Corporate social responsibility
13
Quality management
11
Qualitätsmanagement
11
E-commerce
10
Electronic Commerce
10
Lieferantenmanagement
10
Supplier relationship management
10
case study
10
Competitive advantage
9
Corporate Social Responsibility
9
e-finance
9
electronic finance
9
empirical
9
SCM
8
United States of America
8
Environmental management
7
Pittsburgh (Pa.)
7
Umweltmanagement
7
Wettbewerbsvorteil
7
Automotive industry
6
Einzelhandel
6
Knowledge management
6
Retail trade
6
Stakeholder
6
supply chain management
6
Data security
5
Dienstleistungsqualität
5
Dienstleistungssektor
5
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Undetermined
7
Type of publication
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Article
Book / Working Paper
1
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Article in journal
32
Aufsatz in Zeitschrift
32
Case study
7
Fallstudie
7
Aufsatz im Buch
2
Book section
2
Language
All
English
34
Author
All
Smith, Alan D.
Bruhn, Manfred
69
Homburg, Christian
58
Kumar, V.
57
Kraus, Sascha
56
Han, Heesup
53
Hollebeek, Linda D.
45
Vrontis, Demetris
41
Mattila, Anna S.
39
Verhoef, Peter C.
39
Herrmann, Andreas
38
Gil Saura, Irene
37
Svensson, Göran
37
Huber, Frank
34
Palmatier, Robert W.
33
Prentice, Catherine
31
Thaichon, Park
30
Thurasamy Ramayah
30
Evanschitzky, Heiner
29
Kumar, Vikas
29
Matzler, Kurt
29
Krafft, Manfred
28
Loureiro, Sandra Maria Correia
28
Quach, Sara
28
Walsh, Gianfranco
28
Stauss, Bernd
27
Georgi, Dominik
25
Grewal, Dhruv
25
Karjaluoto, Heikki
25
Töpfer, Armin
25
Agnihotri, Raj
24
Hippner, Hajo
24
Hyun, Sunghyup Sean
24
Klaus, Philipp
24
Raymond, Louis
24
Saunila, Minna
24
Stock-Homburg, Ruth
24
Wilde, Klaus D.
24
Bang, Nguyen
23
Franco, Mário
23
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Published in...
All
International journal of services and operations management
7
International journal of business information systems : IJBIS
6
International journal of business innovation and research
3
International journal of electronic finance : IJEF
3
International journal of logistics systems and management
3
International journal of process management and benchmarking : IJPMB
2
Organizational productivity and performance measurements using predictive modeling and analytics
2
Health marketing quarterly
1
International journal of management & enterprise development : IJMED
1
International journal of procurement management
1
International journal of services and operations management : IJSOM
1
International journal of services and standards
1
International journal of sustainable economy
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Services marketing quarterly
1
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Source
All
ECONIS (ZBW)
34
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34
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1
Customer relationship
management
: a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D.
- In:
International journal of business innovation and research
3
(
2009
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
Saved in:
2
Customer relationship
management
and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
3
Transformation of CRM and supply chain
management
techniques in a new venture
Ditizio, Amber A.
;
Smith, Alan D.
- In:
Organizational productivity and performance …
,
(pp. 96-114)
.
2017
Persistent link: https://www.econbiz.de/10011568345
Saved in:
4
Search engine marketing and customer relationship
management
within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Saved in:
5
Alternative energy supply chain
management
issues : wind generation considerations in Ohio
Smith, Alan D.
- In:
International journal of services and operations management
21
(
2015
)
2
,
pp. 200-216
Persistent link: https://www.econbiz.de/10011380078
Saved in:
6
Service operations
management
: case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
7
Service quality programme developments and lean
management
aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
8
The impact of e-procurement systems on customer relationship
management
: a multiple case study
Smith, Alan D.
- In:
International journal of procurement management
2
(
2009
)
3
,
pp. 314-338
Persistent link: https://www.econbiz.de/10003870316
Saved in:
9
Supply chain considerations in digital strategies, e-procurement and CRM
Smith, Alan D.
- In:
International journal of services and operations …
44
(
2023
)
2
,
pp. 173-195
Persistent link: https://www.econbiz.de/10014226978
Saved in:
10
Online payment service providers and customer relationship
management
Smith, Alan D.
- In:
International journal of electronic finance : IJEF
2
(
2008
)
3
,
pp. 257-283
Persistent link: https://www.econbiz.de/10003782088
Saved in:
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