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~person:"Smith, Alan D."
~subject:"Firm performance"
~subject:"Relationship marketing"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Sammelwerk"
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Firm performance
Relationship marketing
USA
36
United States
36
Beziehungsmarketing
31
Lieferkette
26
Supply chain
26
Strategic management
19
Strategisches Management
19
Consumer behaviour
13
Konsumentenverhalten
13
Quality management
11
Qualitätsmanagement
11
Corporate Social Responsibility
9
Corporate social responsibility
9
E-commerce
9
Electronic Commerce
9
Lieferantenmanagement
9
Supplier relationship management
9
Environmental management
8
SCM
8
Umweltmanagement
8
Competitive advantage
7
Wettbewerbsvorteil
7
case study
7
Einzelhandel
6
Pittsburgh (Pa.)
6
Retail trade
6
Stakeholder
6
supply chain management
6
CRM
5
Dienstleistungsqualität
5
Dienstleistungssektor
5
ERP system
5
ERP-System
5
Information technology
5
Informationstechnik
5
Service industry
5
Service quality
5
business strategy
5
Automotive industry
4
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5
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Article
30
Book / Working Paper
1
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Aufsatz in Zeitschrift
Sammelwerk
Article in journal
31
Case study
6
Fallstudie
6
Aufsatz im Buch
2
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2
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Language
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English
31
Author
All
Smith, Alan D.
Kumar, V.
58
Han, Heesup
57
Homburg, Christian
48
Hollebeek, Linda D.
45
Vrontis, Demetris
44
Bruhn, Manfred
42
Mattila, Anna S.
39
Verhoef, Peter C.
36
Gil Saura, Irene
35
Svensson, Göran
35
Palmatier, Robert W.
34
Herrmann, Andreas
33
Prentice, Catherine
33
Thurasamy Ramayah
31
Chatterjee, Sheshadri
28
Loureiro, Sandra Maria Correia
28
Kumar, Vikas
26
Walsh, Gianfranco
26
Agnihotri, Raj
25
Chaudhuri, Ranjan
25
Grewal, Dhruv
25
Parnell, John A.
25
Bang, Nguyen
24
Cheng, T. C. E.
24
Huber, Frank
24
Hyun, Sunghyup Sean
24
Lee, Seoki
24
Thaichon, Park
24
Klaus, Philipp
23
Rahman, Zillur
23
Evanschitzky, Heiner
22
Ndubisi, Nelson Oly
22
Quach, Sara
22
Rather, Raouf Ahmad
22
Wong, IpKin Anthony
22
Hult, G. Tomas M.
21
O'Cass, Aron
21
Ruyter, Ko de
21
Wieseke, Jan
21
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Published in...
All
International journal of business information systems : IJBIS
6
International journal of services and operations management
6
International journal of business innovation and research
4
International journal of electronic finance : IJEF
3
International journal of logistics systems and management
2
International journal of process management and benchmarking : IJPMB
2
Health marketing quarterly
1
International journal of management & enterprise development : IJMED
1
International journal of procurement management
1
International journal of services and operations management : IJSOM
1
International journal of services and standards
1
International journal of sustainable economy
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Services marketing quarterly
1
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ECONIS (ZBW)
31
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1
Supply chain considerations in digital strategies, e-procurement and CRM
Smith, Alan D.
- In:
International journal of services and operations …
44
(
2023
)
2
,
pp. 173-195
Persistent link: https://www.econbiz.de/10014226978
Saved in:
2
Perceived consumer issues associated with online vehicle purchase decisions
Smith, Alan D.
- In:
International journal of process management and …
14
(
2023
)
1
,
pp. 84-107
Persistent link: https://www.econbiz.de/10014314031
Saved in:
3
Corporate succession planning : accident or part of the strategic benchmarking process?
Smith, Alan D.
- In:
International journal of process management and …
12
(
2022
)
6
,
pp. 695-729
Persistent link: https://www.econbiz.de/10013391082
Saved in:
4
The impact of e-procurement systems on customer relationship
management
: a multiple case study
Smith, Alan D.
- In:
International journal of procurement management
2
(
2009
)
3
,
pp. 314-338
Persistent link: https://www.econbiz.de/10003870316
Saved in:
5
Customer relationship
management
and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
6
Strategic leveraging total quality and CRM initiatives : case study of service-orientated firms
Smith, Alan D.
- In:
Services marketing quarterly
32
(
2011
)
1
,
pp. 1-16
Persistent link: https://www.econbiz.de/10008902033
Saved in:
7
Operational tactics and insights for deploying ERP-related software applications and technology : manufacturing case study
Smith, Alan D.
- In:
International journal of logistics systems and management
9
(
2011
)
4
,
pp. 458-477
Persistent link: https://www.econbiz.de/10009317448
Saved in:
8
Service quality programme developments and lean
management
aspects : a multi-case study
Smith, Alan D.
- In:
International journal of services and operations management
7
(
2010
)
1
,
pp. 1-23
Persistent link: https://www.econbiz.de/10008647387
Saved in:
9
Service operations
management
: case studies of architectural firms' commitment to quality assurance
Smith, Alan D.
;
Offodile, O. Felix
- In:
International journal of services and operations management
9
(
2011
)
2
,
pp. 141-161
Persistent link: https://www.econbiz.de/10009270128
Saved in:
10
Search engine marketing and customer relationship
management
within a social media environment
Smith, Alan D.
- In:
International journal of business information systems : …
22
(
2016
)
2
,
pp. 181-210
Persistent link: https://www.econbiz.de/10011610178
Saved in:
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