Ramayah, T.; Soto-Acosta, Pedro; Kheng, Khoo Kah; … - In: Business Process Management Journal 26 (2020) 5, pp. 1021-1039
Purpose: Firms' knowledge-processing capabilities have a central role in achieving innovation performance and competitive advantage. Absorptive capacity capabilities and innovation are viewed as essential for enterprise success. Absorptive capacity is deemed as a highly important organizational...