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~person:"Stauss, Bernd"
~subject:"Quality management"
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Stauss, Bernd
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Qualitätsfehlercontrolling für Dienstleistungen im Investitionsgüterbereich : das Beispiel technischer Kundendienst
Dauben, Stephan A.
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2001
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1. Aufl.
Persistent link: https://www.econbiz.de/10001576749
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