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~person:"Susarla, Anjana"
~subject:"Customer satisfaction"
~subject:"Deutschland"
~subject:"Electronic Commerce"
~subject:"Relationship marketing"
~type_genre:"Handbook"
~type_genre:"Reprint"
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Understanding the service component of application service provision : an empirical analysis of satisfaction with ASP services
Susarla, Anjana
;
Barua, Anitesh
;
Whinston, Andrew B.
-
2009
Persistent link: https://www.econbiz.de/10003849031
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