//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Tahali, Sara"
~subject:"Complaint management"
~subject:"E-mail"
~subject:"Electronic banking"
~type_genre:"Conference paper"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Complaint management"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Complaint management
E-mail
Electronic banking
Beschwerdemanagement
1
Beziehungsmarketing
1
Complaint
1
Consumer behaviour
1
Customer satisfaction
1
Distribution channel
1
E-Mail
1
Email channel
1
Gerechtigkeit
1
Justice
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Multi-channel
1
Relationship marketing
1
Responsiveness
1
Satisfaction
1
Theory of justice
1
Vertriebsweg
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Conference paper
Aufsatz im Buch
1
Book section
1
Konferenzbeitrag
1
Language
All
English
1
Author
All
Tahali, Sara
Casadesús, Martí
1
Chen, Chi-Ting
1
Heine, Ina
1
Hellebrandt, Thomas
1
Hänsel, Martin
1
Lai, Pei-Chun
1
Liaw, Shu-Yi
1
Linder, A.
1
Marimon, Frederic
1
Petnji Yaya, Luc Honore
1
Sann, Raksmey
1
Schmitt, R.
1
Schmitt, Robert
1
Schmitt, S.
1
Stölzle, Wolfgang
1
Yildiz, Hélène
1
more ...
less ...
Published in...
All
Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How fair is the handling of the claimant customer? : a comparison between the e-mail and telephone channels
Tahali, Sara
;
Yildiz, Hélène
- In:
Brand, Label, and Product Intelligence : Second …
,
(pp. 129-141)
.
2022
Persistent link: https://www.econbiz.de/10013338063
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->