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~person:"Taylor, Shirley"
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Taylor, Shirley
Claxton, John D.
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Journal of the Academy of Marketing Science
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Delays and the Dynamics of Service Evaluations
Taylor, Shirley
;
Claxton, John D.
- In:
Journal of the Academy of Marketing Science
22
(
1994
)
3
,
pp. 254-264
Persistent link: https://www.econbiz.de/10006155373
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