Wamba-Taguimdje, Serge-Lopez; Fosso Wamba, Samuel; Kala … - In: Business Process Management Journal 26 (2020) 7, pp. 1893-1924
Purpose: The main purpose of our study is to analyze the influence of Artificial Intelligence (AI) on firm performance, notably by building on the business value of AI-based transformation projects. This study was conducted using a four-step sequential approach: (1) analysis of AI and AI...