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European journal of operational research : EJOR
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Assessing the impact of derived behavior information on customer attrition in the financial service industry
Tang, Leilei
;
Thomas, Lyn C.
;
Fletcher, Mary
;
Pan, Jiazhu
; …
- In:
European journal of operational research : EJOR
236
(
2014
)
2
,
pp. 624-633
Persistent link: https://www.econbiz.de/10010366718
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