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~person:"Thum, W. Y."
~subject:"Customer satisfaction"
~type_genre:"Fallstudie"
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A case study of service desk's performance measurement system
Siti-Nabiha, A. K.
;
Thum, W. Y.
;
Sardana, G. D.
- In:
International journal of commerce and management
22
(
2012
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10009582109
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