Trivellas, Panagiotis; Dekoulou, Paraskevi; … - In: International Journal of Quality and Service Sciences 13 (2021) 4, pp. 618-636
Purpose: This paper aims to examine the influence of leadership roles on the corporate social responsibility (CSR) activities as perceived by employees, as well as their impact on job satisfaction. Design/methodology/approach: Drawing upon a sample of 245 employees in the tourism industry, a...