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~person:"Tsaur, Sheng-Hshiung"
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Tourism management : research, policies, practice
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Promoting service quality in tourist hotels: the role of HRM practices and service behavior
Tsaur, Sheng-Hshiung
;
Lin, Yi-Chun
- In:
Tourism management : research, policies, practice
25
(
2004
)
4
,
pp. 471-482
Persistent link: https://www.econbiz.de/10006817400
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