Tzelepis, Dimitris; Tsekouras, Kostas; Skuras, Dimitris; … - In: International Journal of Operations & Production Management 26 (2006) 10, pp. 1146-1165
Purpose – This work sets out to explore the effects of ISO 9001 on productive efficiency of firms. Design/methodology/approach – A sample of 1,572 firms from three Greek manufacturing industries is used for empirical work. The firms are from the food and beverages industries, the machineries...