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Van Looy, Bart
Van Dierdonck, Roland
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Services management : an integrated approach
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The nature of services
Desmet, Steven
;
Van Looy, Bart
;
Van Dierdonck, Roland
- In:
Services management : an integrated approach
,
(pp. 3-26)
.
2003
Persistent link: https://www.econbiz.de/10001779050
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2
Servitization: or why services management is relevant for manufacturing environments
Desmet, Steven
;
Van Dierdonck, Roland
;
Van Looy, Bart
- In:
Services management : an integrated approach
,
(pp. 40-51)
.
2003
Persistent link: https://www.econbiz.de/10001779064
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