Romero Morales, Dolores; Wang, Jingbo - In: European Journal of Operational Research 202 (2010) 2, pp. 554-562
Revenue management (RM) enhances the revenues of a company by means of demand-management decisions. An RM system must take into account the possibility that a booking may be canceled, or that a booked customer may fail to show up at the time of service (no-show). We review the Passenger Name...