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Wilke, Ricky
Ringberg, Torsten
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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How managers' shared mental models of business-customer interactions create different sensemaking of social media
Rydén, Pernille
;
Ringberg, Torsten
;
Wilke, Ricky
- In:
Journal of interactive marketing : a quarterly …
31
(
2015
),
pp. 1-16
Persistent link: https://www.econbiz.de/10011373140
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