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~person:"Witell, Lars"
~subject:"EU countries"
~subject:"Relationship marketing"
~subject:"Service quality"
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EU countries
Relationship marketing
Service quality
Services
19
Dienstleistung
17
Innovation
16
Innovation management
12
Innovationsmanagement
12
Service innovation
12
Dienstleistungssektor
11
Service industry
11
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10
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5
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5
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5
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5
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5
Beziehungsmarketing
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4
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3
Unternehmensarchitektur
3
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2
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2
Bibliometrics
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Witell, Lars
Bruhn, Manfred
14
Stauss, Bernd
9
Edvardsson, Bo
7
Bitner, Mary Jo
6
Jaakkola, Elina
6
Corsten, Hans
5
Gremler, Dwayne D.
5
Grönroos, Christian
5
Gustafsson, Anders
5
Huang, Ming-Hui
5
McColl-Kennedy, Janet R.
5
Rubalcaba-Bermejo, Luis
5
Rust, Roland T.
5
Benkenstein, Martin
4
Gallan, Andrew S.
4
Helkkula, Anu
4
Kleinaltenkamp, Michael
4
Paluch, Stefanie
4
Rayburn, Steven W.
4
Russell-Bennett, Rebekah
4
Vargo, Stephen L.
4
Wirtz, Jochen
4
Zeithaml, Valarie A.
4
Alkire, Linda
3
Anderson, Sidney
3
Benoit, Sabine
3
Blau, Benjamin
3
Brown, Stephen Walter
3
Calabrese, Armando
3
Chase, Richard B.
3
De Jager, Johan W.
3
Debo, Laurens G.
3
Falk, Tomas
3
Fisk, Raymond P.
3
Furrer, Olivier
3
Gerstner, Eitan
3
Gouthier, Matthias
3
Gouthier, Matthias H. J.
3
Hadwich, Karsten
3
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European journal of marketing : EJM
1
Handbook of service science ; [Vol. 1]
1
Journal of business research : JBR
1
Journal of service management
1
The journal of services marketing
1
Source
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ECONIS (ZBW)
5
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1
The role of customer knowledge development for incremental and radical service innovation in servitized manufacturers
Johansson, A. Elisabeth
;
Raddats, Chris
;
Witell, Lars
- In:
Journal of business research : JBR
98
(
2019
),
pp. 328-338
Persistent link: https://www.econbiz.de/10012007247
Saved in:
2
Reflections on context in service research
Voss, Christopher A.
;
Perks, Helen
;
Sousa, Rui
;
Witell, Lars
- In:
Journal of service management
27
(
2016
)
1
,
pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
3
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
4
The effect of customer information during new product development on profits from goods and services
Witell, Lars
;
Gustafsson, Anders
;
Johnson, Michael D.
- In:
European journal of marketing : EJM
48
(
2014
)
9/10
,
pp. 1709-1730
Persistent link: https://www.econbiz.de/10010429767
Saved in:
5
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
Saved in:
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