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~person:"Yang, Cheng-hua"
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Tourism management : research, policies, practice
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Exploring the perceived competence of airport ground staff in dealing with unruly passenger behaviors
Yang, Cheng-hua
;
Chang, Hsin-li
- In:
Tourism management : research, policies, practice
33
(
2012
)
3
,
pp. 611-621
Persistent link: https://www.econbiz.de/10009488090
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