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stockouts
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Beschwerdemanagement
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Dienstleistungsqualität
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E-commerce
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Yao, Yuliang
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
1
Production and operations management : the flagship research journal of the Production and Operations Management Society
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ECONIS (ZBW)
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Let them stay or let them go? : online retailer pricing strategy for managing
stockouts
Zhang, Xingyue (Luna)
;
Dearden, James A.
;
Yao, Yuliang
- In:
Production and operations management : the flagship …
31
(
2022
)
11
,
pp. 4173-4190
Persistent link: https://www.econbiz.de/10013461457
Saved in:
2
Service failure recovery and prevention : managing
stockouts
in distribution channels
Yan, Dong
;
Xu, Kefeng
;
Cui, Tony Haitao
;
Yao, Yuliang
- In:
Marketing science : the marketing journal of the …
34
(
2015
)
5
,
pp. 689-701
Persistent link: https://www.econbiz.de/10011372801
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