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~person:"Zaugg, Alexandra Daniela"
~subject:"Beziehungsmarketing"
~type_genre:"Conference paper"
~type_genre:"Graue Literatur"
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Zaugg, Alexandra Daniela
Leimstoll, Uwe
6
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Piller, Frank T.
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Singh, Jasjit
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A conceptual analysis of the e-channel's multifaceted nature in the 21st century
Zaugg, Alexandra Daniela
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contributor
)
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2007
Persistent link: https://www.econbiz.de/10003791537
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2
Online complaint management @Swisscom : a case study
Zaugg, Alexandra Daniela
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003791818
Saved in:
3
Channelspecific complaint behaviour : the case of online complaining
Zaugg, Alexandra Daniela
(
contributor
)
-
2006
Persistent link: https://www.econbiz.de/10003468452
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