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~person:"Zhou, Xing"
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Customer service
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Zhou, Xing
Whitehead, John C.
112
Hanley, Nick
93
Ravallion, Martin
92
Alkire, Sabina
88
Scarpa, Riccardo
87
Alberini, Anna
82
Bateman, Ian
78
Diewert, Walter E.
74
Loomis, John B.
71
Hammitt, James K.
66
Carlsson, Frederik
63
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63
Nayga, Rodolfo M.
63
Carson, Richard T.
60
Klasen, Stephan
58
Silber, Jacques
55
Czajkowski, Mikołaj
54
Foster, James E.
53
Heckman, James J.
50
Viscusi, W. Kip
49
Duclos, Jean-Yves
47
Boyle, Kevin J.
46
Feenstra, Robert C.
45
Verme, Paolo
45
Johnston, Robert J.
44
Jolliffe, Dean
44
Seth, Suman
44
Ahlheim, Michael
43
Burkhauser, Richard V.
43
Meyerhoff, Jürgen
42
Huber, Frank
41
Brouwer, Roy
40
Cowell, Frank A.
40
Nijkamp, Peter
40
Diebold, Francis X.
38
Dang, Hai-Anh H.
36
Kriström, Bengt
36
Navrud, Ståle
36
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35
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Cornell hospitality quarterly : CQ
1
Energy policy
1
International journal of contemporary hospitality management
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International journal of hospitality management
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ECONIS (ZBW)
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1
Industrial linkage of global carbon emissions : a heterogeneous ownership perspective
Ma, Ning
;
Sun, Wenli
;
Li, Huajiao
;
Zhou, Xing
;
Sun, Yihua
; …
- In:
Energy policy
172
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014248906
Saved in:
2
Does customer incivility undermine employees' service performance?
Cheng, Bao
;
Dong, Yun
;
Zhou, Xing
;
Guo, Gongxing
;
Peng, Yan
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012293791
Saved in:
3
The impact of high-commitment HR practices on hotel employees' proactive customer service performance
Chen, Mengyuan
;
Lyu, Yijing
;
Li, Yan
;
Zhou, Xing
;
Li, Weiwen
- In:
Cornell hospitality quarterly : CQ
58
(
2017
)
1
,
pp. 94-107
Persistent link: https://www.econbiz.de/10011638667
Saved in:
4
The impact of abusive supervision on service employees' proactive customer service performance in the hotel industry
Lyu, Yijing
;
Zhou, Xing
;
Li, Weiwen
;
Wan, Junbao
;
Zhang, Jie
- In:
International journal of contemporary hospitality management
28
(
2016
)
9
,
pp. 1992-2012
Persistent link: https://www.econbiz.de/10011624205
Saved in:
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